LBP Enterprises will provide your organization with the
support & technology it needs to thrive in the information age!

LBP Enterprises is located at 421 W. Main St, Waynesboro, VA 22980. Phone: (540)943-8375

Services

Depot Repair Service

On Call Desktop Service

On Call Contract Service

On Call Network Services

Time & Material Service

LBP Enterprises On Call Network Service

Basic Monthly Maintenance Commitment

Efficient, effective and timely support is a combination of the following LBP Enterprises, Inc., provided factors:

Free limited consultative service for technological enhancements, upgrades, conversions and replacements, enterprise wide.
Multi-platform, Multi-protocol LAN/ WAN design and integration.
Experienced certified Network System Engineers; backup support staff and management. Knowledgeable on all topologies and platforms.
State of the art test equipment and innovative diagnostic tools.
Powerful technical support backing from both in-house and manufacturer sources.
Authorizations include: IBM NETeam, (AIX, OS/400, OS/2), Novell, Windows NT, Citrix Winframe, SCO, Cisco.
Cat. 5 certified premise wiring services

Complete Network Administration Service

Management of enterprise wide applications.
Install new applications and uninstall expired applications.
Manage user environment: add and delete users, design user interface, manage network service schedule.
Manage network archival and print services.
Maintain network topology, physical and logical layouts.
Manage network security.
Manage WAN.

Coverage

System Engineer reports to customer site on a priority basis; customer provides working areas. Preventative maintenance is done on EM for mission critical equipment. On-going scheduled maintenance is performed (scheduled at a mutually agreed upon time) in accordance with the manufacturer’s recommended schedule to keep the equipment at OEM specifications.

Standard: Eleven (11) hour coverage, provided for the period from 7:00 a.m. to 6:00 p.m., (Conditions) Monday through Friday, excluding the six nationally observed holidays.
Option 1): Eighteen (18) hour coverage weekdays, same conditions as standard.
Option 2): Twenty-four (24) hour coverage, five (5) days a week.
Option 3): Twenty-four (24) hour coverage, seven (7) days a week.

Flexible Payment Options

On-call Network T & M Services charged per hour plus actual cost of software, parts.
Multi year support contracts